Please read this document carefully as it contains important information about my professional services and business policies.
I abide by the BACP Ethical Framework, a copy of which can be found below:
Confidentiality
Good practice requires that sessions are confidential. No information will be shared without your permission except under exceptional circumstances. These circumstances include risk of harm to self or others, the inability to take responsibility for actions due to mental illness, and to assist in the prevention of a serious crime (e.g. protection of children and vulnerable adults, crimes regarding substantial financial gains and losses, and acts of terrorism). I will always try to inform you of a breach of confidentiality before it happens but, in some situations, this may not always be possible.
Sessions
Each session is 50 minutes.
Payments
An invoice is emailed before each session and is to be paid by bank transfer.
Cancellations
There is a 24-hour cancellation policy. If you cannot attend a session, then 24 hours’ notice must be given by email or text message. If a session is cancelled with less than 24 hours’ notice (from the session start time) then the full fee is charged.
Session notes & Supervision
I have a legal obligation to write notes after each session. These notes are brief and do not include identifying information. Session notes are stored on password-protected Word documents that only I have access to. At the first session, I will give you a copy of my Privacy Policy, so you understand my data collection and storage plus your data rights.
I attend monthly supervision to ensure that I work ethically and to the best of my ability under such guidance by counselling professionals.
