The person-centred approach helps a client to self-actualise, which is the belief that all of us can grow and fulfil our potential. The client is seen as an expert on themselves so the counsellor has a supporting role of encouraging the client to explore and understand themselves and their troubles. Its non-directive approach can be reassuring to clients as they feel in control of the content and pace of the sessions. The counsellor adheres to three core conditions to create a safe environment where personal potentials can be fulfilled. These conditions are congruence (the counsellor is genuine), empathy (the counsellor tries to understand the client’s experience) and unconditional positive regard (the counsellor is non-judgemental). By offering a supportive and comforting environment, the client is able to understand how past experiences have impacted the way they feel about themselves and can take steps to positive change. Clients can strengthen and expand on their own identity, rather than conform to developed notions of how they should be in order to be accepted by others.
The person-centred approach helps clients to achieve greater self-understanding and self-awareness. It can be effective in helping clients with specific problems, such as depression, anxiety, stress, grief or other mental health concerns.